Wonderful Help

…part of the wonderful system by Adam Boutcher.
Todays Date: Monday 21st May 2012
University of Sunderland

Welcome to Remote Help

…Sunderland Universitys Online Helpdesk.

Remote Help is the universitys online help and support system for all students.


Please check the IT status page before opening a new ticket.




Still to do as of 31st Dec:

  • Change Question School
  • Student Edit Details
  • Staff Edit Details
  • Student Signup
  • Edit Question
  • Edit Response
  • File removal upon question deletion
  • "Gateway" World view
  • Admin User Controls
  • Admin add staff
  • FAQ
  • Email user upon response

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Total Number of Issues Solved:3